Life Science's Sector Head

About Qualitest 

Qualitest is the world's leading AI-driven quality engineering company, helping global enterprises deliver flawless digital products and services with speed and confidence. With a deep footprint across regulated industries including Healthcare & Life Sciences, Financial Services, and Technology, Qualitest partners with leading enterprises to modernise quality practices, accelerate innovation, and achieve measurable business outcomes. 

The Opportunity 

We are looking for a commercially sharp and strategically minded Sector Head to own and grow Qualitest's HCLS portfolio across EMEA. This is a senior P&L leadership role: you will be the business owner of a portfolio of major client relationships across the healthcare and life sciences sector, driving sustainable revenue growth, delivery excellence, and long-term client partnership. 

Anchored in Switzerland and operating across EMEA, you will work at the intersection of client strategy, commercial leadership, and operational management — partnering closely with Account Managers, Delivery leaders, and the wider Qualitest executive team to ensure the sector performs, grows, and innovates. 

Key Responsibilities 

Sector P&L Ownership 

• Own full financial accountability for the HCLS sector P&L across EMEA, including revenue, margin, and new business targets. 

• Drive sustainable growth by identifying upsell, cross-sell, and new-logo opportunities within and adjacent to existing accounts. 

• Support Account Managers in major commercial negotiations, ensuring sound portfolio management that balances client value with company profitability. 

• Provide accurate forecasting and financial reporting to senior leadership, with a clear view of risks and opportunities. 

Strategic Client & Market Leadership 

• Cultivate trusted, long-term relationships with C-level and senior executive stakeholders across key HCLS accounts. 

• Serve as the senior escalation point and strategic partner for major clients, ensuring they consistently experience Qualitest at its best. 

• Monitor HCLS market dynamics, regulatory trends (e.g., FDA, EMA, MDR), and competitive developments to inform account strategy and Qualitest's broader go-to-market positioning. 

• Collaborate with Sales teams on New-Logo acquisition and RFP responses, bringing sector-specific insight and commercial credibility. 

• Identify cross-account and cross-sector opportunities to expand Qualitest's footprint and deepen strategic relevance to clients. 

Delivery Excellence 

• Oversee quality of delivery across all HCLS accounts, ensuring consistent client satisfaction and alignment with contractual commitments. 

• Partner with Delivery Managers and COEs to align capacity, capabilities, and delivery priorities across the sector. 

• Identify systemic risks, delivery challenges, or quality issues and drive corrective action with urgency and transparency. 

Technology & Innovation 

• Champion the adoption of AI-driven testing, automation, and digital transformation practices within HCLS client engagements. 

• Collaborate with Qualitest's solution teams and COEs to bring scalable, value-driven offerings to the sector. 

• Stay ahead of emerging technology trends relevant to healthcare and life sciences, and translate these into tangible value propositions for clients. 

Governance & Operational Rigour 

• Establish and lead sector governance routines including performance reviews, forecasting cycles, and strategic planning. 

• Ensure adherence to company policies, delivery standards, and compliance requirements across all HCLS accounts. 

• Promote a culture of transparency, accountability, and operational consistency across the sector. 

People & Organisational Leadership 

• Lead, mentor, and develop a team of Account Managers and senior Delivery Managers, building capability and bench strength across the sector. 

• Drive a culture of collaboration, empowerment, and high performance. 

• Ensure clear succession planning, leadership development, and strong employee engagement across all levels of the HCLS team. 

• Represent Qualitest's values and culture both internally and externally, acting as a visible and credible leader in the HCLS market. 

What We're Looking For 

Experience & Background 

• Significant experience in a senior business leadership role within a technology services, consulting, or quality engineering environment — managing a portfolio of large, complex accounts or a regional P&L. 

• Demonstrated track record of commercial growth: winning, expanding, and retaining major enterprise accounts. 

• Deep familiarity with the Healthcare & Life Sciences sector — understanding of key sub-verticals (pharma, medtech, diagnostics, digital health), regulatory environments, and client priorities. 

• Prior experience operating in or across EMEA markets; Switzerland-based or strong connectivity to the Swiss market is an advantage. 

• Experience leading and developing cross-functional teams across multiple geographies. 

Skills & Competencies 

• Strong commercial acumen: able to translate market dynamics and client needs into revenue and growth strategy. 

• Exceptional executive presence and relationship management — credible and confident at C-level. 

• Advanced financial management skills: P&L ownership, forecasting, and margin management. 

• Strategic thinker with the operational discipline to translate strategy into execution. 

• Strong people leadership capability: coaching, developing, and holding teams accountable. 

• Collaborative influencer: able to work cross-functionally across sales, delivery, and solution teams to drive outcomes. 

• Fluent in English; additional European languages (German, French, or Italian) are a strong advantage given the Swiss and EMEA context. 

Why Qualitest 

Joining Qualitest as HCLS Sector Head means stepping into a high-impact leadership role at a company that is reshaping quality engineering globally. You will have genuine P&L ownership, access to a strong and growing client portfolio, and the support of a global organisation with deep technical expertise. You will work alongside ambitious colleagues who are passionate about delivering real value to clients in one of the world's most important and complex industries.