Salesforce Developer

Are you interested in working with the World’s leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!

We are looking for a Salesforce Developer to join our growing team in United States

 Location: US - Remote

Overview
We are seeking a Senior Salesforce Developer to lead the design, delivery, and optimization of enterprise-grade Salesforce solutions and cross-platform integrations. You will architect end-to-end solutions across SaaS, PaaS, on prem, and cloud systems; drive automation for business development and marketing; and partner with data, security, and operations teams to deliver secure, scalable, and measurable outcomes. Experience in a law firm or professional services environment is strongly preferred.

Key Responsibilities
Solution Design and Architecture
- Define, design, and implement end-to-end solution architectures spanning Salesforce and adjacent SaaS/PaaS/on prem/cloud systems.
- Build and maintain integrations between internal and external platforms using APIs, ETL/ELT, and message-based patterns.
- Develop high-quality Salesforce components (Apex classes, triggers, Visualforce, Lightning Web Components), automation (Flows), and admin configurations.
- Establish non-functional requirements (scalability, performance, reliability) and align solutions with enterprise architecture standards.
Business Development and Marketing Enablement
- Integrate Salesforce CRM with business intelligence tools, legal platforms, marketing automation, and financial systems to drive automation and efficiency.
- Build trend analyses and advanced reports for departments, practices, and industry groups to inform BD and marketing strategies.
- Collaborate with communications and events teams to measure campaign performance and identify optimization opportunities.
- Develop and maintain real-time dashboards and scorecards for key BD and marketing KPIs.
Data Management and Integration
- Design and operate ETL/ELT pipelines to ingest data from marketing platforms, firm data lakes, and external sources.
- Perform Salesforce administrative tasks including audits, governance, health checks, data quality, and Flow/automation development.
- Partner with KM/Data teams to define authoritative sources, data models, governed taxonomies/metadata, and search/indexing strategies.
Project Management and Operations
- Define acceptance criteria, test plans, and drive UAT, release cutovers, change management, and user adoption.
- Create and maintain solution runbooks, support models, and knowledge transfer artifacts for IT operations.
- Lead cross-functional delivery, manage stakeholder expectations, and track business value and adoption metrics.
Security and Compliance
- Embed least-privilege access, ethical walls, client confidentiality, data residency, and retention requirements in every design.
- Align with firm policies and client outside counsel guidelines; partner with InfoSec on threat modeling, DLP, MDM, device posture, and vendor risk.
- Implement SSO/MFA, secrets management, encryption, logging/monitoring, and audit trails across solutions.

Qualifications
- Bachelor’s degree in a technical field (Computer Science, Data Science, Engineering or similar); advanced degree or additional study/experience in a related field (business, management, operations, data science, machine learning, AI) is a plus.
- 8–12+ years in enterprise application architecture/solution design with 4+ years leading cross-functional delivery.
- Demonstrated success delivering complex, integrated business solutions in a law firm or adjacent professional services environment.
- Strong understanding of legal business processes (client/matter intake, conflicts/ethical walls, time & billing, pricing, DMS/KM, marketing/CRM, HR/PD).
- Hands-on experience with legal/professional services technologies and CRM/marketing platforms (Salesforce, Pardot, Marketo, Introhive, Foundation, Aderant).
- Proficiency in integration, databases, and BI (APIs, SQL, Excel, Power BI, Tableau, Foundation, Intapp, Smartsheet, Microsoft Fabric).
- Excellent communication and stakeholder management; ability to translate technical concepts for non-technical leaders.
- Strong analytical skills with the ability to turn complex data into actionable insights.

Technical Expertise
- Salesforce Development/Admin: Apex, Visualforce, LWC, Flows, integration patterns, security model, packaging, release management.
- Cloud & Identity: Microsoft 365/Entra ID (AAD), Azure (App Services, Functions, Storage, SQL, Key Vault), conditional access.
- Content & Collaboration: SharePoint/Teams/Viva, intranet/portal patterns, document automation, e-signature workflows.
- Legal Systems (familiarity): NetDocuments; Intapp (Conflicts/Intake/Time); Aderant or Elite 3E; InterAction/CRM; Salesforce/CRM; records/ERM; eDiscovery.
- Integration & Data: API design, message queues, ETL/ELT, data modeling, metadata/taxonomy, search indexing.
- Dev Practices: CI/CD (Azure DevOps/GitHub), Terraform, test automation, versioning, feature flags.
- Security & Compliance: SSO/MFA, secrets management, encryption, DLP/IRM, logging/monitoring, audit trails.

Core Competencies
- Systems thinking: anticipates downstream impacts and optimizes end-to-end.
- Communication: distills complexity into clear options, trade-offs, and recommendations.
- Influence without authority: guides cross-functional teams and builds trust with partners and vendors.
- Bias to value: ships iteratively with measurable business outcomes and adoption.

Preferred Certifications
- Salesforce Platform Developer I/II, Salesforce Administrator, Salesforce App Builder.
- Marketing Cloud, Pardot, or Tableau certifications.
- Azure certifications (e.g., AZ-204, AZ-305) or relevant security certifications are a plus.

Success Measures
- On-time delivery of roadmap initiatives with measurable business value.
- Increased automation and reduced manual effort across BD/Marketing and adjacent functions.
- Improved data quality, reporting accuracy, and time-to-insight.
- Adherence to security/compliance requirements with no critical audit findings.
- High stakeholder satisfaction and user adoption of delivered capabilities.

Benefits

Why QualityAI?

• Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences. We have more than 40% women and around 120 different nationalities.
• Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
• Clear view of your career and progression with the company – QualityAI is growing massively (since 2021 – tripled our employees base – we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers. Save your earnings and prepare for your future by enrolling in our 401k plan where QualityAI will match your contributions accelerating your savings plan.
• Take care of health with enrollment into one of our competitive healthcare benefits. QualityAI will match towards your HSA if you choose to participate.
• Never stop experimenting and learning with QCraft – our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.
• We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers’ achievements.
• Planning a vacation? Looking for car insurance? Get access to QualityAI Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
• A Competitive pay, the salary range for the role is $140,000 - $150,000.
• Intrigued to find more about us?
• Visit our website at https://www.quality-ai.com/
• If you like what you have read, send us your resume and let’s start talking!